Privacy Policy

Wander X Private Limited ("Company", "we", "us" and "our") respects the privacy of its users accessing its website at www.wanderx.com. This Privacy Policy is adopted to inform you of what information we collect, how we collect it, how we may use it and the steps we take to protect it.

This Privacy Policy is provided to familiarise you with the type of data or information you share with or provide to us; the purpose for collection of such data; our information security practices and policies; and our policy on sharing or transferring your data with third parties.

Collection of Information

The information provided by you or collected from you may consist of personal information and non-personal information.

Personal information includes your username and password, name, address, telephone number, email address or other contact information, date of birth, gender, transaction history on the Website, financial information such as bank account or card details, internet protocol address, and any other information provided during registration or use of the Website.

Such personal information may be collected when you make an online purchase, participate in a survey or contest, communicate with our customer service, or post reviews on the Website. We may also receive personal information about you from third parties such as social media services or business partners. When you access the Website through a social media service, you authorise us to collect, store and use information shared by that service in accordance with this Privacy Policy.

You represent that the personal information you provide to us is correct, current and updated, and that you have all rights and consents to provide such information.

We may also collect non-personal information such as your geographic location, telecom or internet service provider details, browser type, operating system, the website you visited before ours, and the duration of your stay on the Website. This information is collected through cookies and server logs and does not identify you personally.

Purpose and Usage of Personal Information

We do not disclose, transfer, trade, rent or sell your personal information except as specified in this policy or with your consent. Your information is used to facilitate your use of the Website; respond to your concerns and inquiries; provide information about our services and offers; send important updates regarding the Website and our policies; send surveys and marketing communications; personalise your experience; process purchases and payments; administer product downloads; conduct internal data analysis; improve our services and content; protect the integrity of the Website; and comply with legal requirements under the laws of India.

Your information will be kept confidential to the maximum possible extent.

Cookies

Cookies are alphanumeric identifiers placed onto your computer's hard drive. We may store temporary or permanent cookies on your computer to track and understand traffic on the Website, recognise you on return visits, and customise the site to your preferences. You may erase or block cookies through your browser settings, though doing so may prevent you from using certain features of the Website.

Disclosure of Information

We use third parties to administer a limited set of advertisements on our Website. No personal information is shared in this process. We do not disclose your personal information to third parties for their marketing or advertising purposes.

The Website may contain links to third-party websites not operated or controlled by us. We are not responsible for the privacy practices or content of such websites and recommend that you review their privacy policies before use.

We may disclose your personal information when required by law, regulation, legal obligation, or order of a court or government authority, or to establish or defend legal claims. We may also disclose personal information in good faith to enforce our terms or Privacy Policy, to respond to claims that content violates third-party rights, or to protect the safety of our users or the general public.

Security Practices

We use reasonable security measures, at minimum those mandated under applicable laws, to safeguard your information. You accept the inherent security implications of sharing information online and will not hold us responsible for any breach of security unless we have been grossly and wilfully negligent.

We may engage third parties to store your information and will require such parties to adopt reasonable security standards. We shall not be held responsible for any loss, damage or misuse of your information resulting from a force majeure event including sabotage, fire, flood, acts of God, riots, war, computer hacking, or unauthorised access to data.

In the event of any breach of your personal information, we will notify you without unreasonable delay by email and take appropriate measures in compliance with applicable laws.

Your Rights

All personal information provided to us has been voluntarily provided by you. You have the right to withdraw your consent at any time by writing to us at cs@wanderx.com. Please note that withdrawal of consent will apply prospectively and not retrospectively. If you withdraw consent, we reserve the right to discontinue the services for which the information was sought.

You may review, modify, correct or update your personal information at any time. We will retain a copy of prior versions for our records. Certain data cannot be corrected or deleted as required under applicable law, law enforcement requests or judicial proceedings, and your rights may not apply to such data.

You may opt out of direct marketing mailers by clicking the unsubscribe link in any email we send.

We urge you to be careful about sharing your personal information with any third party claiming to be associated with us. We disclaim liability for any claims arising from your own negligence or wilful misconduct in such situations.

Changes to This Policy

This Privacy Policy may be amended or updated from time to time. We will update the date at the top of this policy accordingly and suggest you check it regularly. Your continued use of the Website after any updates implies your unconditional acceptance of those changes.

We and our affiliates may disclose or transfer your personal information to another business entity in the event of a merger, acquisition, reorganisation or restructuring. The receiving entity will be required to follow this Privacy Policy with respect to your personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at cs@wanderx.com.